I know NHS staff are under pressure but blimey got told Off for being 4 minutes early for an appt by receptionist explained it was chucking it down outside and I’ve just finished my chemo tablets so not really wanting a chill ! Old lad came in 15 mins early not a peep said to him! I get we don’t want to be hanging around in waiting rooms but when appt was 10 minutes late in the end and it didn’t seem to bother them we were sat waiting then. First appt of day too. Grump over