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Secondary Live Chat

Jo_BCC
Member

Re: Secondary Live Chat

 

Hi all, 

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Kind regards,

Jo, Moderator

June_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

June_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is now running and will continue until 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

June_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi Sue,

 

I have sent you a private message re Live Chat

 

Kind regards,

Jo, Moderator

SueCheshire
Member

Re: Secondary Live Chat

Hi Jo

I tried to log on to live chat from 9.00 to 9-9.30pm

Was really disappointed that after being diagnosed with brain i wasnt able to talk with people.

Kind Regards

 

Sue

Sam_BCC
Member

Re: Secondary Live Chat

Hi all, 

 

Secondary live chat is now running and will be open until 9.30pm. Do join us by following the link below:-

 

http://www.breastcancercare.org.uk/community/chat

 

Best wishes Sam

Sam_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

 

http://www.breastcancercare.org.uk/community/chat

 

Best wishes Sam, Moderator

 

Jo_BCC
Member

Re: Secondary Live Chat

Hi all, 

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Kind regards,

Jo, Moderator

 

 

June_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

June_BCC
Member

Re: Secondary Live Chat

Hello Ethel and 2catlady

 

I'm so that we haven't got a solution yet for this problem.   As Anna mentioned in her post we are working hard to resolve this so that you can participate in the Livechat sessions.

 

With best wishes

June, moderator

 

 

2catlady
Member

Re: Secondary Live Chat

Ethel,me too 😞
Ethel_horner
Member

Re: Secondary Live Chat

Hi what's the news on iPads and tablet access? Oh let me guess??? Nothing doing. I'm going to be dead before you invest in it ! Ethel
Jo_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

June_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

Anna_BCC
Member

Re: Secondary Live Chat

Dear All

 

We do acknowledge the frustration everyone feels about not being able to access any of the live chat services via mobile devices, we too feel that frustration.

 

With regards to transparency, it is not always an easy balance to make. I feel sure that you don’t want to hear of the daily challenges we face with balancing multiple projects, budget availability, staffing issues etc, but all of these do have an adverse effect on what we can achieve in any time frame. We have been spending the last 6 months investigating and trying different live chat systems that support mobile devices and have found very few that fit all the requirements we have, specifically that of confidentiality. We feel that we have possibly found a system that may be suitable as an interim measure and are at the moment carrying out testing. We have not issued any dates as to when it will be launched as until we are sure that it works safely and securely we do not wish to raise any false hopes or expectations.

 

Again, we acknowledge and echo your frustration and can only assure you that we are working diligently behind the scenes.

 

Best wishes

Anna

Ethel_horner
Member

Re: Secondary Live Chat

Hi I intend to post every week until I die asking the same question!!!! Also can bcc in the spirit of transparency to your users/finders tell us on what date did you start to address the tablet issue? I don't actually believe you're doing anything to address this as I have no evidence or reassurance such as a date you are aiming for? I hope none of you are ever in my incuravle position and waiting on the countries biggest breast cancer charity to address the issue. Ethel
Lucy_BCC
Member

Re: Secondary Live Chat

Hi catlady
Sorry, not set up to use iPads as yet, we will inform you as soon as this becomes possible

Best wishes
Lucy BCC

2catlady
Member

Re: Secondary Live Chat

Hi,jo any news when iPads can join in 😞
Xx
Jo_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

Jo, moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

Jo, moderator

Ethel_horner
Member

Re: Secondary Live Chat

I just hope they get it sorted before I die!
2catlady
Member

Re: Secondary Live Chat

Yes,Ethel,I reckon still not sorted! It's been getting sorted for a year now! Shame us iPad/ tablet ladies can't join in! Come on IT crowd get your finger out.
Ethel_horner
Member

Re: Secondary Live Chat

What's the news on sorting tablet access.? Let me guess not sorted yet? Ethel x
June_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

June_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

Jo_BCC
Member

Re: Secondary Live Chat

 

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

Jo, moderator

Lucy_BCC
Member

Re: Secondary Live Chat

Hi dawn
Here's the info about the live chat sessions to clarify:

Our current programme
General breast cancer discussion: Join us weekly 8.30 - 9.30pm on Thursdays. This session is for anyone with a diagnosis of breast cancer but it is mostly used by people with a diagnosis of primary breast cancer.

This session is only open to people with a diagnosis of breast cancer. If you are worried you might have breast cancer but don’t have a diagnosis, please call our helpline or use our forums for support instead. Anyone who doesn’t have a breast cancer diagnosis will be asked to leave the session by the facilitators.

Secondary breast cancer Live Chat: Join us weekly 8.30-9.30pm on Tuesdays. This session is only open to people with a diagnosis of secondary breast cancer, that is when the cancer has spread to another part of the body. Anyone who doesn't have secondary breast cancer will be asked to leave the session by the facilitators.

Best wishes
Lucy BCC

dawnhc
Member

Re: Secondary Live Chat

June I noticed on a post you made yesterday - sorry but I can't remember where! - you mentioned both chat sessions, the secondary one and the general one, saying that those of us with secondaries would be welcome to both. I remember some time back that it was made clear the general chat session was not for those of us with secondaries - has this changed now?

 

Dawn

Jo_BCC
Member

Re: Secondary Live Chat

 

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

Jo, moderator

June_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

Sam_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

Sam, moderator

June_BCC
Member

Re: Secondary Live Chat

Glad to see you back in

Chocolates
Member

Re: Secondary Live Chat

I cant get back on - it logged me out and now says my name is in use.  Help

 

June_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is now running and will continue to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

June_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

Jo_BCC
Member

Re: Secondary Live Chat

 

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

June_BCC
Member

Re: Secondary Live Chat

Hi Porkie

 

Sorry to hear that, I will let the technical team know tomorrow to see if they can throw any light on it. 

 

June

Porkie
Member

Re: Secondary Live Chat

Hi June - I can log on but when I press chat now - the page does not load - just get a page with lots of letters and numbers - starting Acdqfeb.......? Tried restarting to no avail but no worries I'll try again next week! Thank you

June_BCC
Member

Re: Secondary Live Chat

Hello Porkie

 

All seems to be well with Livechat tonight.  What problems are you having trying to log on?

 

June

Porkie
Member

Re: Secondary Live Chat

June - do you know if there is a problem with live chat tonight? I ony log on every now and again but having difficulties tonight? Thank you Jackie

June_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

Bevlaar
Member

Re: Secondary Live Chat

Sorry I cant join tonight...I normally use my daughter's laptop but she's gone out and not given me password to unlock it! Cant access on my Samsung tablet 😕
June_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Bevlaar
Member

Re: Secondary Live Chat

Thanks Helen...I'm being cautiously optimistic for next tuesday lol! x
Lucy_BCC
Member

Re: Secondary Live Chat

Hi chocolates

Sorry Helen would have meant to say Tuesday! The general one is held Thursday so sure she has just got slightly muddled

Best wishes
Lucy BCC

Chocolates
Member

Re: Secondary Live Chat

Helen - is there going to be a live chat for us secondaries ladies next Tuesday evening? You stated next Thursday - got a bit confused.