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Secondary Live Chat

HelenL_BCC
Member

Re: Secondary Live Chat

Hello all,

 

Sincere apologies for the technical difficulties we experienced last night. Unfortunately our website went down, which meant that we had to cancel Live Chat. 

 

The team is investigating the issue. In the meantime, thank you for your patience - we look forward to welcoming you to our session next Thursday. 

 

Best wishes,

Helen 

 

PS: Bev1004, I'm really sorry to hear that Live Chat's not been working for you for the last couple of weeks. I have checked and you are indeed registered - it might well be that if we reset your password, that will help. If you drop the Moderators a line with your chosen password (moderator@breastcancercare.org.uk), we can do that for you. Thanks 

Jo_BCC
Member

Re: Secondary Live Chat

Hi again,

 

Unfortunately we are unable to run Secondary Live Chat tonight due to technical problems.  Please accept our apologies and hope to 'talk' to you all again next week.  If anyone needs someone to talk to in confidence, then please do phone our helpline tomorrow morning 0808 800 6000.

 

Take care all,

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Sorry about this but we seem to be having some technical problems this evening with the website.  We will try to get live chat running as quickly as possible.  Please keep trying to log in.  Talk to you all soon 

 

Kind regards

Jo, Moderator

June_BCC
Member

Re: Secondary Live Chat

Hi Bev

 

Sorry to hear that.

I think I need to pass this to the technical team to investigate which will be too late for tonights chat.  Sometimes you do need to sign in twice on two separate screens, it may be worth trying once more.

 

June, moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Bevlaar
Member

Re: Secondary Live Chat

Oh no...a repeat of last week. Wont let me login to live chat again. Says wrong details and when I try to register again it says my details already exist!! Can't win 😞
Bevlaar
Member

Re: Secondary Live Chat

Thank you Sam x
Sam_BCC
Member

Re: Secondary Live Chat

Hi Bev

 

I'm sorry but I can't find out why this is happening.  I will refer your problem to the admin team and hopefully it will be sorted out by next week.

 

I apologise for the difficulties you are experiencing.

 

Best wishes Sam, Facilitator

 

 

Tinkerbelle
Member

Re: Secondary Live Chat

Bev, have told the nurses you are trying to log in to see if they can do anything.

 

They have suggested that you try asking the moderator.

 

Tink x

Bevlaar
Member

Re: Secondary Live Chat

Still trying....still telling me I am already registered ! But still cant login x
Bevlaar
Member

Re: Secondary Live Chat

Ive done that as well thanks Julie. Looks like I'll miss out again this week ! Xx
June_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

JulieD
Community Champion

Re: Secondary Live Chat

Bev, I had a similar problem a while back, can't remember exactly but I think there was an additional bit if you scroll down the page which was something like accepting the terms. I hope you do manage to get this sorted or BCC can sort it for you as would be nice to chat to you later (session starts at 8.30) x
Bevlaar
Member

Re: Secondary Live Chat

Still cant join 😞
Bevlaar
Member

Re: Secondary Live Chat

It says my username and password are already taken...that ive already registered x
Sam_BCC
Member

Re: Secondary Live Chat

Hi Bev

 

If you go to the page on the link below you will see a link in pink that say's 'register on the site', you will need to go here to register for Live Chat before you are able to join.

 

http://www.breastcancercare.org.uk/community/chat

 

The live chat runs from 8 to 9pm.

 

Best wishes Sam, Facilitator 

Bevlaar
Member

Re: Secondary Live Chat

Hi I am trying to log in to live chat but keep getting a message saying unrecognizable login or password but I know theyre correct.
Bev x
Bundyrum
Member

Re: Secondary Live Chat

I've registered for live chat now, under the name Bundygirl. I'm still bundyrum on the forums. But I'm nit confused - yet:-)
Bundyrum
Member

Re: Secondary Live Chat

Thanks June.
June_BCC
Member

Re: Secondary Live Chat

Hello Bundyrum

 

If you go to the page on the link below you will see a link in pink that say's 'register on the site', you will need to go here to register for Live Chat as we don't seem to have a registration for you.

http://www.breastcancercare.org.uk/community/chat

Let us know if you have any problems.

 

Best wishes

June

Bundyrum
Member

Re: Secondary Live Chat

Hi June. I've clicked Live Chat, and then sign in like I do for this forum and it says unrecognised username or password.
June_BCC
Member

Re: Secondary Live Chat

Hello Bundyrum

 

You just need to log into the forums and the select Livechat from the home page.  It may ask you to log in again.  You could try this now if you want but as the chat room is not open yet you will just get a blank blue screen saying 'Server not Open'.

 

Let us know how you get on.

 

June, moderator

 

 

Bundyrum
Member

Re: Secondary Live Chat

Hi.  Do you need different log on details for the live chat?  I tried last week, but didn't manage to get on.  Thanks.

 

Lucy_BCC
Member

Re: Secondary Live Chat

Hi Bev

Don't worry, I forgot day too and asked for help from LC team so it's not just you!!
Any problems logging in tomorrow do let us know

Take care
Lucy BCC

Bevlaar
Member

Re: Secondary Live Chat

Oh no... so sorry but just realised its only Monday! Thought it was tuesday lol and thats why I was trying to log in to live chat!! Put it down to chemo brain! 

Bev x

Bevlaar
Member

Re: Secondary Live Chat

Hi..ive just entered my username and password onto live chat ready for tonight but I get a message saying unrecognised, even though i know I've put in the correct details. This will be my first time on live chat.  Can you help please?

Thanks Bev x

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Sam_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running at the moment and is on until 9.30pm.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Best wishes

Sam, moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

June_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running at the moment and on until 9.30pm.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Best wishes

June, moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Live Chat for those with a secondary diagosis will be open again tonight at 8.30 p.m. to 9.30 p.m.  We'll be pleased to see you there.  If you haven't joined in live chat before just follow the link below:

 

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Secondary live chat is now open if anyone would like to join in, we're open until 9.30pm

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

June_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Tonights Secondary Live Chat is running now until 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June, moderator

Jo_BCC
Member

Re: Secondary Live Chat

Hi all,

 

Secondary Live Chat is running again tonight starting at 8.30pm to 9.30pm.  If you haven't tried live chat previously and you have a secondary diagnosis (mets) then you will be made most welcome.  

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

Jo, Moderator

Sam_BCC
Member

Re: Secondary Live Chat

Hi all

 

Just a quick reminder that secondary live chat will begin in a few minutes and continue until 9.30pm.

 

Best wishes Sam, Facilitator

Lucy_BCC
Member

Re: Secondary Live Chat

Hi Sue

Yes Secondary Live Chat is on tonight instead of tomorrow 8.30-9.30

Take care
Lucy BCC

SueCheshire
Member

Re: Secondary Live Chat

Is secondary chat on tonight instead of tomorrow?

June_BCC
Member

Re: Secondary Live Chat

Hello everyone

 

Just a little reminder that this weeks secondary livechat is on tonight instead of tomorrow night.  The time is the same, 8.30 - 9.30.p.m.

 

Here is the link, hope you can join us

http://www.breastcancercare.org.uk/community/chat

 

best wishes

June

Sam_BCC
Member

Secondary Live Chat

Hi,

 

Just a reminder that secondary live chat is now open and will be until 9.30.

 

Please do come a long and chat with others.

 

Sam, Facilitator