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Calling Eurotunnel travel insurance converts!!

62 REPLIES 62
Member

Re: Calling Eurotunnel travel insurance converts!!

I just tried medicaltravelcompared.co.uk/

 

The screening questions that it asks for my family's conditions are not as detailed or as relevant as some of the other specialists.

 

Based on my experience, I would say it is worth trying them, but don't assume they have all the companies that specialise in medical conditions. The cheapest it found for me was £140, but I can get the same cover for £60 with Alpha Travel, and a little higher for holidaysafe and World First. 

 

However, I prefer Eurotunnel single trip cover, even though they are more expensive, because they are unusual in not requiring disclosure of any changes in health before departure. This means I know they can't demand an extra premium or exclude cover for a condition that has worsened.

Member

Re: Calling Eurotunnel travel insurance converts!!

Many thanks for sharing x

Member

Re: Calling Eurotunnel travel insurance converts!!

Morning everyone!

 

I went on to this comparison site ... http://medicaltravelcompared.co.uk/

 

Got an ANNUAL policy for myself and husband cheaper than I had paid before BC.  I obviously paid too much previously!   Besides BC I have a heart condition and a couple of other medical problems which usually bump up premiums.  Try it - I was very impressed.  I didn't expect I would be able to get annual travel insurance any more, my regular company wouldn't do it.

 

The cost was £213.00 with £50 excess.  I also could have got it cheaper but I wanted us to be covered for a high amount.

 

Definitely worth looking at. Smiley Very Happy

Member

Re: Calling Eurotunnel travel insurance converts!!

Thankyou Jill x

Community Champion

Re: Calling Eurotunnel travel insurance converts!!

I found the Post Office pretty reasonable,may be worth a look you can get on quote on line .
Member

Re: Calling Eurotunnel travel insurance converts!!

Thank you Moyà x

Member

Re: Calling Eurotunnel travel insurance converts!!

I have travel insurance through a bank account and got a reasonably priced "add-on" premium to cover pre-existing conditions.

Moya x

Member

Re: Calling Eurotunnel travel insurance converts!!

Hello. I haven't been here for years but know from experience how invaluable this place is!

I'm happy to be 14 years from diagnosis and treatment ( 4.5 cm tumour, grade 2 in left breast and DCIS in right; bilateral mx, 8 cycles of chemotherapy, 5 weeks radio and lengthy reconstruction journey but still no evidence of disease YAY!)

Unfortunately along the way, I've picked some other conditions I.e. Hypertension, osteoarthritis, hip replacement - but I remain well!

Like so many others I've used Eurotunnel insurance for my worldwide travel cover but alas no more! 

Can anyone suggest any other companies please?

I'm travelling to New York and then off on a Caribbean cruise and so far have received hideous quotes.

Many thanks to anyone who can help x

Member

Re: Calling Eurotunnel travel insurance converts!!

 

I just tried Insurancewith.com 

I travel frequently to US about 3 times a year, so multi-trip policy best for me 

 

Very detailed questionaire (I'm 2 months clear of Chemo/RT, taking Tamoxifen)

Quoted £118 for 365 days cover (inc Canada, US, Caribean). £160 additional exces.  

 

Not quite the prices people were acheivng with EuroTunnel but not the horror story many have encountered 

I had alled them previously (during active treatment) and they would not insure me, but found them to be  helpful and polite. 

 

Be keen to hear from others who have used Insurnance with, woudl you reccommend? 

 

 

 

 

 

 

Member

Re: Calling Eurotunnel travel insurance converts!!

Now Eurotunnel no longer do worldwide polices, although their terms and conditions on the website say that they do!, the thought of having to type all my medical details in to numerous websites or recounting it over the phone was putting me off finding a policy.

 

But I found medicaltravelcompared.co.uk which will search lots of suitable policies for you. I got a policy for 14 nights in the Caribbean declaring breast cancer and lymphedema for £152. I thought that was pretty reasonable. There were lots cheaper than that but I needed a large cancellation sum as its an expensive holiday.

 

Hope that helps you all find something to replace Eurotunnel.

Member

Re: Calling Eurotunnel travel insurance converts!!

Anyone found a policy anything like eurotunnel that doesn't require medical screening ?
Member

Re: Calling Eurotunnel travel insurance converts!!

I have used  Eurotunnel for worldwide annual travel insurance for the last few years. Unfortunately when I tried to renew this ( having had no claims) I was told no worldwide cover at all available. So back to square one 

Member

Re: Calling Eurotunnel travel insurance converts!!

Hi everyone I have been posting on this forum for over a year now and it has,been invaluable to me started on recently diagnosed and now on living beyond I would like to share this info with you lovely ladies as I don't want this to happen to anyone else when my sick pay ran out I applied for esa and because I am still in employment and because of  the cancer diagnosis they put me in the contributions based allowance fast forward to December and I had a routine dental appointment when the treatment was finished the receptionist asked me if I was in receipt of benefits so I said yes so presumably I thought I was exempt still having my herceptin so feeling a bit rough my mind  was on other things then on Saturday morning I received a letter from nhs dental services basically accusing me of fraud I was mortified and so upset I seem so emotional these days apparently you are only exempt if you are income based not contributions so a £18.80 appointment turned in to £112.50  £94  penalty charges when I phoned up and explained it was completely unintentional the answer was you should have realised which benefit you are on and its not the receptionist job to know shall I put you through to the credit card department to pay!!!!!! no compassion whatsoever so the moral of this story find out first feel a bit more rational now but didn't on Saturday!!!!! Love judi can't believe it nhs dental services just emailed me and they have waived the penalty charge phew 

Member

Re: Calling Eurotunnel travel insurance converts!!

Eurotunnel still do annual policy for Europe and worldwide.

Member

Re: Calling Eurotunnel travel insurance converts!!

Like many of you I was impressed by the cover & price that Eurotunnel offer, but I hadn't seen any posts from anyone who had had to make a claim.

I took out annual insurance in March & have only just completed Herceptin. In Oct I cancelled a city break in Europe because of problems related to my treatment. I put in a claim & had to get a detailed medical form completed by GP, then the insurance (Allianz Global Assistance) paid back the cost of the holiday (less excess). I'm very impressed with their response. Hopefully it would be just as good if I had to claim while away on holiday.

Member

Re: Calling Eurotunnel travel insurance converts!!

That is such a shame! Does anyone have other recommendations that come anywhere near what Eurotunnel used to offer?
Member

Re: Calling Eurotunnel travel insurance converts!!

Just got my renewal notice and Eurotunnel no longer offer world-wide travel insurance. A real shame!

Member

Re: Calling Eurotunnel travel insurance converts!!

just a question - Is Eurotunnel insurance age related ie must be under 65?

Member

Re: Calling Eurotunnel travel insurance converts!!

Wow this is unreal...just returned from 10 nights trip to Mallorca and insurance was £261.00 for me and my OH with medical screening, which was quite good compared to some quotes I recieved. Just booked another  holiday to mallorca and Insured through Eurotunnel and it came out at £71.95 for the two of us for an ANNUAL policy!!!!!  All they asked had anyone been diagnosed as teminal and had we been delared fit to fly.

 

This is such good news after YEARS of scrolling thro' the net for decent quotes.

 

A very happy bunnySmiley Very Happy

 

Sue x

 

Member

Re: Calling Eurotunnel travel insurance converts!!

Hi Knocker,
All Eurotunnel wanted to know was, was I expecting to have/need active treatment while away and if I claimed would my GP confirm that I was fit to travel...very quick over the phone and just over £70 for one years cover (I think that was even worldwide) No trip longer than about 30 days.
Seabreeze
Member

Re: Calling Eurotunnel travel insurance converts!!

I had bowel cancer back in 2013. Took medical insurance out last year cost us £200 for 14 days. This year they want double. How do you get insurance for as little as £71. Do you declare all medical conditions?
Highlighted
Member

Re: Calling Eurotunnel travel insurance converts!!

Hi, acting on advice in this forum I got a years travel insurance for myself and my husband for £71 with Eurotunnel. I got an Internet quote and then phoned them just to be sure. No problem getting it at all. I am two years post diagnosis and surgery and on Letrozole.
Member

Travel Insuance !!

Hi after much searching on the internet and numerous phone calls I have finally got Travel Insurance. Insure Pink have covered me for all secondaries and medical screening for my partner for £267.47 for a single trip for 10nights to Majorca wahoo!!!!!  I only had 2 other quotes and one was for £2300 and on for £1400.....I don't think so. Anyway I am a happy bunny now///good luck to you all.Cat Happy

 

 

Member

Re: Calling Eurotunnel travel insurance converts!!

You can insure with Eurotunnel for any holiday. I used them to visit New York and they were cheapest. I got an annual policy for me and hubby and used it for our annual holiday as well.
Member

Re: Calling Eurotunnel travel insurance converts!!

This maybe a stupid question but can you only insure with Eurotunnel if you are travelling with them?Man Mad

Member

Re: Calling Eurotunnel travel insurance converts!!

Hi. I have just taken out an annual worlwide policy with Eurotunnel. I had an existing policy which predated my diagnosis in March but they refused to cover me for bcso I cancelled the policy today. I also lodged a complaint about their "medical screening " process which was insulting amounting to little more than recent diagnosis of cancer = no cover. This despite the fact that there was no spread and I have finished active treatment ( apart from tamoxifen ) . What really hacked me off is that as I understand it my oncologist is ready to discharge me having finished my rads this week. Urh - who do you think might just know more about current risk ???? It is like some insurers are living in the dark ages when it comes to cancer and current treatments. We have a local mp who is female and a doctor - sooooo angry am I that I might even be tempted to get off my lazy backside and go to see her and see if I can get her interested in taking up the cause . Anyway my experience with Eurotunnel was good. I have read the medical declaration once and it seems to me to be based on fit to travel. They told me a couple of times to read it carefully and if I wasn't happy I could cancel within the 14 days. All of this and I haven't even got a holiday booked - I just wanted to know if I want to book one I can - just like anyone else !
Member

Re: Calling Eurotunnel travel insurance converts!!

have you tried calling them back to speak to a different advisor? i only took my policy out on 10th may and was reassured it was fine and many of my secondaries friends also use them while having ongoing hormonal, herceptin and chemotherapy treatment.

and as i said there is nothing in the policy which would indicate that you will not be covered. i think as long as you dont have any new or undiagnosed complaint it should be ok.
Member

Re: Calling Eurotunnel travel insurance converts!!

Very worrying, and disappointing. I have used them a few times and each time have been assured that bieng on long term Heceptin is NOT a problem as long as Drs say I am fit to travel. Offered them a letter to that effect and told by them it not necessary!!! Perhaps they were writing this insurance without really having understood it - although that would seem extraordinary. Looks like I have to start again then. I have tried all the others mentioned got nowehere. The last time I obtained a quote for a 5 day break in Italy form someone other than Eorotunnel they wanted about £1200......

Oh dear....
Member

Re: Calling Eurotunnel travel insurance converts!!

Hi Lulu - your interpretaion is the same as mine - sorry not been very 'evanagelical' cos a fair few health problems right now.
Tess - I don't blame you for going elsewhere if you can and feel more confident - I'm afraid the story is a little different for secondary ladies than primary. I had no real problems getting insurance when I was primary - a bit dearer yes, but not insurrmountable. Imagine tho being asked 12K tho for 2 weeks in Mexico or 3 or 4K for 2 weeks in Madeira and you'll perhaps understand why this for secondary ladies is such a life line.
Hoping I don't have to cancel cos I need my break but health deteriorating rapidly - its only 5 days in Budapest but if I can't see and I can't walk whats the point in going.
Nina
Member

Re: Calling Eurotunnel travel insurance converts!!

Tess i told them i was on tablets for BC, cholesterol, water tablets, reflux etc and they said that it was fine as they are existing conditions but if i got anything new to get in touch.... and that it was all ok as long as my doc would say i was fit retrosectively. i said i got annual mammos, mris and blood tests and they said it was all fine.

the policy only says you wont be covered if your doctor says your not fit to travel, or you know you will need medical treatment while your away or you are waiting for investigations for an undiagnosed condition.

iv been through the whole policy booklet and there is nothing in it which states you are not covered if your having medication or treatment.

i would be inclined for any of you who have been told no to query it as seems like one person is being told one thing, otehr get told something else but the policy just says as long as docsays your fit then the policy says your fit.

lulux
Member

Re: Calling Eurotunnel travel insurance converts!!

Hi,
I have checked the wording on the Euro Tunnel policies and it is my understanding that if you are on any treatment at all you won't be covered. I am on Arimadix and called them to check before I took out my annual policy, at first they said yes I was covered as long as my Doctor said it was ok to travel, I asked them to double check and they came back and said that sorry because I was on active treatment they couldn't cover me, even if my Doctor said it was ok to travel.
Like Spring123 I used Insurancewith, they really seem to know what they are talking about, yes they are more expensive than Euro Tunnel, my annual policy with Insurancewith is £120 which includes cover to go to USA and Euro Tunnel quoted £79, but with Insurancewith I am confident that should I need it the policy will fully cover me and my cancer. I wouldn't want to be stuck in an American hospital arguing if I am covered or not.
I hope you don't need to make a claim on your policy broomsticklady and you do get off on your holiday.

Tess x
Member

Re: Calling Eurotunnel travel insurance converts!!

This is indeed worrying. I wonder if they have tightened up their restrictions since I took out my policy at the start of the year. The policy wording is available online so you can read it through before you commit to anything. I am also on Herceptin ongoing and was very careful to ask questions about whether current treatment would affect the cover. I was told that as long as doctors would say I was fit to travel they didn't need to know details of any medical conditions or treatment and nothing was excluded. I asked several times about the details they needed as I wanted to be 100% sure. I went as far as to get my onc to write in the notes he considered me fit to travel and also got my GP to write a letter just in case. I have travelled twice to USA with this insurance but thankfully no claims. While I hope nobody here ever has to claim I feel the only real test of insurance is when you do need to claim. I'm sorry to hear of your situation broomsticklady Smiley Sad I hope it is handled well if you do need to cancel.
Member

Re: Calling Eurotunnel travel insurance converts!!

Looks likely I may have to claim for a cancellation so will let you how I fare - hopefully not of course but things aren't looking good for my likelihood of being passed as fit.
Member

Re: Calling Eurotunnel travel insurance converts!!

I think it may depend who you speak with on the phone when you take out the insurance and how they interpret the information. They also record all the calls. If you have disclosed all the information about your condition and treatment and they have provided insurance, then you would assume you are covered? Any problems you could ask for a recording or transcript of the call. You can look at their policy documents online for all the terms and conditions. They excluded me on health exclusion number 7 " you must not have been waiting for medical treatment as a hospital patient..." It seems a bit ambigious as I intrepreted that as waiting for treatment that had not commenced. I thought as I was near to the end of my herceptin that this did not apply to me - I was wrong!
Insurewith who covered us seemed to be more knowledgeable and asked pertinent and relevant questions.
Lets hope none of us ever has to make a claim for anything BC related.

lynnq - all the best for your treatment and that you get the much needed holiday with your grandchildren.
verityc - good point, maybe they are becoming more cautious. I'm sure they have had a lot of business from users of this site.
Lulu - hope you have a great holiday.

I'd be interested to hear others' experiences.

Spring x
Member

Re: Calling Eurotunnel travel insurance converts!!

We were going to take our granddaughters to Orlando in August, after Dx last October we have abandoned the plans.....thankfully we had not told them. I have had spread and my treatment is ongoing Letrozole. I have had bilateral Mx but no chemo or rads. Spread is in bones and peritoneal area...........Onc says he is saving chemo for "down the line, should it become necessary". My tumour markers have had a huge drop, next week I am having A scan to see how things are aftet 6 months on LETROZOLE. I was beginning to hope again that we might be able to go in October and that eurotunnel might cover me. depending on the scan results I will give them a tentative ring in a couple of weeks. But since I have spread and wanted to visit USA I am not over optimistic . May have to look into Disney land Paris. Would like to hear from those who have insurance with them, What does it say in the policy document for those who have taken their insurance out?
Member

Re: Calling Eurotunnel travel insurance converts!!

Spring im sorry to hear they wouldnt cover you... i spoke to them recently and they were happy to cover unless i was going to be having any investigations.... they said they would cover me for any current conditions. they would cover me for conditions i was having treatment for and any that i had routine follow up investigations for.

i just took out my insure last week and had no problems... im a brca 2 carrier and had BC 3 times and no problems getting cover..... £73.50 for annual worldwide cover.

very disappointed to hear your problems... i have lots of secondary girl friends who are actually undergoing chemo treatment and have got cover through eurotunnel as long as they are fit to travel.

Lulu xxx
Member

Re: Calling Eurotunnel travel insurance converts!!

This is intersting - and worrying!! I have travelled twice with Eurotunnel insurance. Both times they have assured me that the fact I am having Herceptin is not a problem because if Dr says I am fit to travel , that is all that is required. They did not want a letter.They said as long sa I had checked, and as lng as if anything happened my Dr.s would confirm that that was their view vefore I travelled that was all that was needed.

I am very particular about things like this. Discussed it with them in detail and they absoutely sure....

How disappointing...Perhaps they are becoming more cautious..?
Member

Re: Calling Eurotunnel travel insurance converts!!

Just a cautionary note about Eurotunnel insurance.
I called them a few weeks ago after finishing my chemo. I explained that my chemo and rads were finished but Herceptin was ongoing until July. I was told that was ok and as long as I was classed fit to travel by my Dr, they would insure me. My onc kindly wrote a letter stating he was very happy for me to go on holiday this August when we were planning to travel.
I called Eurotunnel again this week to arrange my travel insurance. I spoke with a lovely man and again gave my medical history and treatment. He thought everything would be fine but he would just check with the underwritter. He called me back and despite my onc saying I was fit to travel they declined to insure me due to the fact I am still having Herceptin (4 left and would be finished before the holiday) they refused to insure me on an single or multitrip policy saying they thought I was too high risk for cancellation. So it looks like they will not insure you if you are in active treatment, even if this is due to finish before the holiday. My advice would be to check carefully before arranging insurance through them.
Thankfully we did get a reasonable insurance with Insurewith (£140) for single trip family of 4. Holiday now booked and can't wait until August!
About me: primary BC diagnosed March 2012 aged 41yrs, mastectomy 3.5 cm invasive ductal CA Her2 positive, Hormone negative, 4/8 lymph nodes positive. Chemo, rads and herceptin ?reconstruction in the future.

Good luck getting insurance
Spring xxx
JEW
Member

Re: Calling Eurotunnel travel insurance converts!!

Thanks so much for this information.Yes you need to ring, can't do it online!
We've been quoted for our family of 2 adults and 2 children £47 pounds for our 6 day holiday to Italy. £127 pounds for annual worldwide travel insurance!!! Hoping to use that soon! I suppose the only concern is how they operate in an emergency! Hoping not to find out.
Member

Re: Calling Eurotunnel travel insurance converts!!

Thanks for the info. the thing that hurt most whhen diagnosed was that i had to cancel a planned trip to see family in USA in May. Horror stories of £2000 for insurance cover sent me into deeper depression. With this new insuirance I feel I now have something to look forward to
Janet
Member

Re: Calling Eurotunnel travel insurance converts!!

Thanks so much Jane and Mazzalou. This gives us a way forward and I will contact eurotunnel tomorrow.
Susan xxx
Member

Re: Calling Eurotunnel travel insurance converts!!

Hi Susan
Eurotunnel WILL cover your hubby for Europe, but not on an annual policy - my hubby is 70 too and is covered for our holiday to Morocco which counts as Europe. The single trip premium is soooo cheap for him anyway and he is usually more of a problem for getting travel insurance as he had a heart attack more than 6 years ago.
Mazzalou x
Member

Re: Calling Eurotunnel travel insurance converts!!

Ponsmuir,

I've just been having a look at Eurotunnel and it looks as though the under 70 age limit is only for annual policies. If you have a look at http://www.eurotunnel.com/uk/traveller-info/insurance/travel-insurance/ in the Important Information for Single Trip Travel it says, "There is no age limit for passengers travelling on Single Trip insurance, however, there is a maximum age limit of 69 years for Annual Travel."

If you don't want an annual policy, I'd give them a ring!

Jane xxx
Member

Re: Calling Eurotunnel travel insurance converts!!

Thanks for this Nina. I shall be ringing them for a quote.
i see they don't insure over 70's. My husband will be 71 in May and is in good health. Can anyone recommend a reasonable insurer for him? We are just interested in Europe.
thanks
susan
Member

Re: Calling Eurotunnel travel insurance converts!!

Another convert! Worldwide insurance for £73.50, and only seven minutes on the phone.
I will email Macmillan.
Thank you Nina for letting us all know about this.
Member

Re: Calling Eurotunnel travel insurance converts!!

This is a brilliant nugget of information. Since diagnosis I have only travelled within Europe with the 'safety net' of the EHIC scheme. It's great to know about this insurer from others in similar position health-wise. I hope to venture further afield sometime soon.

However, I would also be interested in posts from anyone who has had/currently has cancer who has had to claim from Eurotunnel for a health-related issue (whether cancer-related or not).
Member

Re: Calling Eurotunnel travel insurance converts!!

Hi,
Ditto ditto ditto alize!
Fortunately I haven't had to make a claim though x
Member

Re: Calling Eurotunnel travel insurance converts!!

Thank you Alize, I gave them a phone today and I am over the moon that I will be able to go to Canada. I am stunned that this company can offer fair policies for people like us. I was quoted about £132 for myself and my fiance for worldwide annual cover including winter sports (£112) without sports. I also asked about the excess, medical excess is £35.......WOW!!!!!! My trip isn't until July so I will get cover nearer the time, also have to wait until my check up at the end of May (fingers crossed with that haha). At age 31 it is horrible to be refused insurance and this has made me feel normal. Thanks so much everyone for the tip, I will be telling everyone at my local Maggies centre in Dundee and will also e mail Macmillan, everyone should know about this, amazing!!!!
I am a newly qualified nurse and I know what you mean about 70+ sometimes being fitter than younger people. I will be telling as many people as I can about this company. The girl on the phone was lovely too.
Rach
ps Your trip to Mexico sounded absolutely amazing!!!!! xxx
Member

Re: Calling Eurotunnel travel insurance converts!!

This sounds fantastic. Has anyone had any experience of having to claim for a health issue?
xx
Member

Re: Calling Eurotunnel travel insurance converts!!

Hi rachel, phone them, the no. is listed above on someone elses post and obviously on the website. I, too, couldnt seem to get an online quote, i think i just couldnt believethat a company called eorotunnel would insure me without going on the tunnel! The link was on a separate heading under insurance i believe.
I rang and told them i wanted to FLY to MEXICO, no tunnels, not europe, no cars and couldnt believe it when i got a worldwide annual cover for 70 quid, having just had rads to spine with mets there and in pelvis and ribs. had the best holiday ever, ziplining 300 ft high in the jungle, jeep racing and snorkeling with turtles before starting chemo on return.
The info about eurotunnel first came to light after a newspaper report (guardian or independent i believe) queried why travel ins companies do not operate a fair 'fit to travel' policy on the basis of individual health instead of automatically penalising those with a long term chronic condition like diabetes, controledl hypertension etc or for being over 70. I work in a GP surgery and some of our 70+ patients are a heck of a lot fitter and healthier than our 40+ patients!
Anyway, as stated above, eurotunnels only stipulation is that at the time of booking your holiday your gp would consider you fit to travel. You do not need a letter confirming this when you apply or when you travel just should you need to make a claim. I checked with my onc and my gp, more than once (!) and asked them to log in my notes that they were happy for me to travel on the dates i was going to go and got packing!
I am another one who has emailed macmillan, nina, as well as mentioning it at work whenever i can!
Happy holidays x