I’m sorry to hear that you are having a pretty tough time at the moment. If you need some extra support or just to talk things through do give the BCC helpline a call on 0808 800 6000. Here you can share your feelings and concerns with a member of our helpline staff, who are there to offer emotional support as well as practical information. The lines are open Monday to Friday 9.00 to 5.00 and Saturday 10.00 to 2.00.
Best wishes Sam, BCC Facilitator
Thanks all for your advice - I sent off the form, but they haven't got it yet. Spoke to Macmillan advice line on benefits today and they were extremely helpful saying I shouldnt have had to fill in the form and should receive it. I have to give it a few days and then chase it up again later on in the week. It's been since the 27th March - so much for fast tracking! X