Yes it's really repetitive in terms of every single time somebody replies to a thread, it comes up so if 10 people reply, then you see each reply in the latest threads, which is really annoying and it didn't used to be like that did it! x
I don't know if this helps anybody, but a while back I discovered this "latest discussions" search - not sure how I came across it now but I much prefer looking at threads this way. Cut and paste it into the address bar
Thank you for your feedback it is all very helpful. I will be working with the research team to look at how we can 'flag' the research requests so that anyone interested can be aware if they are ongoing or in fact closed. We always look to provide feedback at the conclusion of research but that is invariably a long way in the future and we are not always sure of a publish date.
The latest posts is currently being designed and we hope to implement that very soon, watch this space for announcements when we have a confirmed date.
The ongoing housekeeping is something which has lapsed recently due to staff shortages, but I will move this task up the priority list.
We always appreciate any time that is taken to provide feedback, thank you.
Having found this feedback section I am here again.
I am concerned by the number of newbies posting in the new member part - with new diagnosis / second diagnoses who are not getting the support from the whole community. I worry they will feel unsupported, but i cannot signpost them all to the more active parts of this forum - pls help these ladies & possible revamp this part of the site
Trying to find the most appropriate place for this,,,, and here seems best.
Within the threads i can only assume the BCC items re elections, / forums revamped / moving forwards courses / models are all pinned to load first.... sometimes there are many such items with maybe only one still being current. Could some housekeeping be applied to unpin these items ?
I also find the forum an unwieldly beast, usually trying key words in the search field on the main page, such as occ health review. But is hit and miss within the work/finance thread as unless specifically listed there,,, the search will not reveal the query.
I do value the info here both from the dedicated teams, and all those who post.
Thanks for the response.
Just to clarify, as I haven't tried it yet, when I mentioned subscribing to a board, I would hope for a single mail when new posts (or once a day, saying how many new posts) arrive, definitely not a mail for each post as happens when subscribed to a thread. A similar thing for categories surely wouldn't increase the number of update emails, as there would be no/less need for individual thread subscriptions. It should also reduce the problem of readers getting 'locked in' to a thread by (understandably) simply continuing to respond on the first thread they post on.
Please do contact me in future, although as I don't use a smartphone (am on a laptop) I won't be able to comment on that.
Sincere apologies that you've not received a reponse to your original comments regarding the forum. We re-launched the platform this time last year to fix some considerable technical issues, and to ensure that mobile users could access us.
We're really pleased that we now have a fully functioning, mobile-accessible forum. However, we definitely see improving this forum as an ongoing project. We're listening to and collating people's comments so that, when we're able to, we can roll out further change.
I'm glad to hear you can get onto the forum with one click. You also mentioned subscription to boards, which is currently possible if you select 'Options' > 'subscribe' in your chosen board. The forum isn't currently set up for users to subscrie to entire categories (e.g. 'Going through treatment') as this could result rather large volumes of updates.
We are trialling the 'Latest Posts' preview at the moment and inderstand that - for many - it doesn't display enough results. This is something we'll continue to work with developers on to improve when we can, and ensure it works in the best way possible, for as many of our users as possible.
I appreciate you taking the time to let us know your thoughts and opinions, and will certainly record the feedback. Would it be possible to contact you in future, should we decide to test new features?
Interesting that the 'appropriate team' has not seen fit to respond here, even after a month to cogitate upon my remarks.
My browser took a while to 'lock on' to the forum, but has now done so - I can get onto the forum with one click.
Instead of the 5 most recent threads, just highlight any board and thread which has new posts? Better but not perfect.
To pick up the things which interest me, I have to click into 3 or 4 sections now (just started chemo). It would help if I could subscribe to a board, and get a ?once a day email? if new posts have been made, instead of having to subscribe to individual threads.
Thank you for your post. I will pass this onto the appropriate team for them to have a look at.
I have used this forum for a few weeks now, so i am reasonably familiar with it. I have been using the CarersUK forum for some years, so I have something to compare this with, also in an area where sensitive information is discussed.
Can we have a link that those of us set up to Auto-login just have to click once? I am having to click to get the drop-down, click Login, click Sign in - have I set up my Preferences incorrectly, or is that it?
There are too many layers - it is taking 3/4 clicks, simply to find out if anyone has posted in an area of interest. I can understand that BCC don't want to face someone looking for e.g. answers of the 'is my breast normal?' with nitty-gritty stuff on e.g. chemotherapy side-effects, as an 'unread posts' list might do, but something needs to change so we can find our way around more easily.
The lists of the 5 most recent posts are of limited value, as they tend to be 2 or 3 from a single active thread, narrowing the range of subjects covered. In addition, while knowing about new threads is good, there are some very useful longer-running threads. It would help if the 'Boards' had an indication of any new posts since last visit - you have to click each one to find out. I don't want to fill up my Inbox by subscribing - and the emails often come through after I have already read the post, anyway.
The selection of Category and Board titles is not working well for me, and others seem to get 'stuck' e.g. in the 'Recently diagnosed' area, while undergoing treatment - understandable that they wish to stay with a group of people who are becoming familiar, rather than starting again in a new Category. I have been diagnosed, had surgery and am waiting to see the oncologist, so most of what interests me is in the 'Going through Treatment' section, but because I am naturally curious and also want to be prepared for the next stage, I am also investigating other areas, but don't want to get into stuff that may or may not be relevant. The large number of subdivisions means that fewer forum users get to each one, even though they might be of interest and more users would give more input. It is particularly noticeable that few discover the section based on location.
I realise the subject headings must have been arrived at after considerable discussion and experience of how the forum was being used, so there will be good reasons for it having the structure it does. It is a valuable part of the website, but I do think it could be made more user-friendly.