Hi Emily
I am sure your fellow forum users will be along soon to give you some much needed support, there are a number of users of this site who are a similar age to yourself so I'm sure they'll be only too happy to exchange experiences with you.
While you are waiting I have put for you below links to some of BCC's publications you might find helpful. Also our helpline team are just a free phone call away where you can talk in confidence to the staff here. Lines open Mon-Fri 9-5 and Sat 10-2 0808 800 6000
Take care,
Jo, Moderator