Insurance Policies - Well Woman Alico

HI Everyone

I took out a well woman female cancer insurance policy four years ago and am currently in the middle of my claim, I was diagnosed on the 21st Dec and have since had a lumpectomy followed by a mastectomy as the tumour was larger than they antisipated. I will be having chemo and radiotherapy before I can have reconstruction.
Has anyone else had any experiences with this company and would they share them please?

Thanks
Ruth