Just to clarify, the reason there's no live chat tonight is because of a computer technical problem which will be sorted for the next live chat session, the problem only became apparent when the staff operating tonights live chat tried to connect to the system.
Once again, please accept our apologies we understand how you rely on this service.
Without wishing to be rude to any BCC staff, if this is merely a problem with staffing then I'm sure we'd be quite happy to have a chat session (preferably more than once weekly and certainly for more than an hour) which wasn't necessarily 'staffed' if this were possible. I've missed the last couple of weeks chat for various reasons and was looking forward to tonight's session 😞
I wondered why I couldn't get in.
Its only one hour a week can't it be postponed to another night?
Well that explains why I cant get in!!! Had a few things on my mind too .... now will have to wait til next week now.
please fix this - its important to us with secondaries...its really not agreat place to be and we rely on this mutual support.
i'm really sorry about this - seems to be so many problems with this one hour session recently - one thing or another - but it is so imortant to us - chat sessions are often 24n hours - what os so hard to get this working? jayne
Well that is a shame, I have only joined live chat recently and although I may not always have a health question for the nurse I have found very interesting to see what others are up to.
I dare not ask questions as to why it is not available tonight for fear of being jumped on by those who don't use it, but come out of the woodwork when I stick my head above the parapet.
'Breast cancer is unpredictable' I would like to add it is always with us, full time no weekends off and sadly can't be put in a box for holidays.