Hi there ccarter,
Welcome to the BCC discussion forums, I'm sure some of ther other users will be a long soon to offer you their expereinces.
In the mean time you might find it helpful to talk things through with a member of staff on the helpline, who are there to offer both emotional support and practical information. The number to call is 0808 800 6000 and the lines are open today form 10 to 2pm and Monday to Friday 9 to 5pm.
Best wishes Sam, BCC Facilitator