Welcome to the BCC discussion forums where I am sure other forum users will be along soon to give you some much needed support. In the meantime if you would like to talk to someone in person then our helpline team are just a free phone call away, 0808 800 6000, lines are open now and until 5pm today (Mon-Fri 9-5 and Sat 10-2). They're here to support you through this.
This must be a very difficult time for you. I’m sure other users will be along to support you soon.
In the meantime, maybe you would like to talk things through with a member of our helpline staff who are there to offer emotional support as well as practical information. The free phone number is 0808 800 6000 and the lines are open Monday to Friday 9.00 to 5.00 and Saturday 10.00 to 2.00.