I'm sorry to hear you've been having problems with private messages.
It looks like you have two user accounts, and that the newer one should contain the private messages dated post-2012. Do let us know if you need any assistance with accessing this account, or if we can help in any other way with this.
Soryy to hear about your PM's. I have referred this to our technical team.
I have just logged on and all my recent messages have disappeared. Instead, I have all my messages relating to 2012!!
Please can you reinstate my recent private messages?