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Refering "Inappropriate Posts"

4 REPLIES 4
Community Champion

Re: Refering "Inappropriate Posts"

Hi,

Thanks for response.  However, again I was not asking about spam.  Perhaps my previous  communications were unclear.  Anyway, no need to respond to this reply.

Regards,

Chick x

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Community Manager

Re: Refering "Inappropriate Posts"

Hi @Chick1 thank you for your post. 

The referrer would not receive a notification but the reported spam would be flagged to moderators to review and take appropriate action. 

Kind regards,
Shareena 
Social Media Officer 

Community Champion

Re: Refering "Inappropriate Posts"

Hello Helena,

Thanks for that.  As initial Post, I was not really asking about the Spam and Scam type post referral.  As indicated previously, their removal is sufficient response.  So what does happen if someone has a specific concern/opinion.  For example,  would the referrer receive a specific response by email or whatever within a certain time frame, irrespective of whether the concern is upheld or not?

Regards,

Chick x

Community Manager

Re: Refering "Inappropriate Posts"

Hi Chick,

 

The moderators receive a notification then mark the content as spam, removing it from the Forum. Usually this is the process unless the referrer has a particular question or concern that they would like answered.

 

Thanks,

 

Helena

Community Champion

Refering "Inappropriate Posts"

Hello,

Just wondering what happens if you refer a post as "Inappropriate" due to the content of the Post or unease about the Poster  (using the set options menu at the side of a Post when logged on),  what happens after that?  For example who looks into it and, where appropriate, would the referrer receive a response? (not to referral of scam and spam as their removal is a good enough response!)

Regards,

Chick x