I'm sorry you are having problems logging on to Live Chat. If you would like to drop me an email at
firstname.lastname@example.org I would be happy to help.
I have passed your question onto the Live Chat team.
Digital Community Officer
I seem to have difficulties in joining the live chat despite changing my user name and password and registering. I get the weekly reminders but so far have been unable to participate. Any help from moderators would be appreciated.