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We'd like to know your thoughts about email notifications

3 REPLIES 3
Highlighted
Community Manager

Re: We'd like to know your thoughts about email notifications

Hi everyone,

The change to "daily digest" has been put in place and will only apply to people who had not manually changed their email notification settings. 

If you're having any issues or have any questions, please do let us know in reply to this post.

Many thanks,

Adeline

Highlighted
Community Manager

Re: We'd like to know your thoughts about email notifications

Hi Jaybro

Yes, it sounds like you probably set your notifications when you joined.

Thank you for your feedback!

 

Highlighted
Member

Re: We'd like to know your thoughts about email notifications

I’ve been using the forums for well over a year and have never received a notification. I’ve just checked in settings and I must have ticked a box when I joined. It’s that simple, I don’t see what there is to change tbh.

xx

Highlighted
Community Manager

We'd like to know your thoughts about email notifications

Hi everyone

I'm getting in touch following some feedback we have had from new forum users. We understand that some of you have felt overwhelmed by the number of instant email notifications you receive when you join the forum. We know some of you have manually changed your notifications settings but a lot are not so comfortable with it.

To help with this issue, we are thinking of changing the default setting to "Daily digest", a daily email that summarises what you've missed. This change is only for email notifications. If you manually updated your notifications settings (to "never" or "weekly digest" for example), the "daily digest" change will not impact you and you will keep the settings that you manually selected.

Of course, you will still be able to change your notifications settings if you would like to receive more than one email notification per day.

Please let us know your thoughts about this, or if you have any concerns or questions.

Many thanks,

Adeline