Don't thank me just yet as it might not be the right form. I am a bit surprised at Amoena though. I didn't realise you had purchased from them directly on Amazon, I thought it was through another market place seller selling Amoena range. Bit surprised they did not say you could reclaim the vat where applicable. By the way, I don't think the VAT issue increases Amazon's coffers. The sellers have to charge it unless a person can claim exemption, in line with UK VAT rules.... I think but I may be talking a load of.....
By the way, I totally agree that paying return postage for items is a nuisance. I am quite wary of ordering certain items online for that very reason. Wish me luck as I am trying to argue my way out of paying for a return of an ebay item!!!
Chick 🐥 x
Wow Chick. You deserve multiple hugs but the system doesn’t allow it. Thank you from my heart for going to so much trouble. I did plan visiting gov.uk today but things have got in the way! The firm was Amoena (the bras I wanted weren’t on their site) and they say they have to follow Amazon Marketplace requirements - fair dos. They offer free P&P - good, helps - but I returned the one that didn’t fit and second class postage was £3 - not good. I’ll see about reclaiming the VAT using the form. I still think Amazon should be ashamed but we know about their conscience already, don't we! Boycotting would be great but my husband wouldn’t support me and he uses my account lol. Reclaiming is a good start though. Thanks again,
I have not had to directly reclaim as have usually bought from Asda (sells at VAT free price) , M and S (takes it off at the till without giving my details) or I get my current faves (amoena make) ordered through local hospital for bargain price of £11!!!!
However, on doing a bit of digging, to the best of my knowledge you can download a form from Gov UK site, complete it and send it the relevant company to reclaim your vat. Here is the link for the relevant form
Next time, you could send the form to the company with your order or contact them and ask the best way to send. However, I do think it is a poor do that one has to declare themself chronically sick and disabled to get the VAT of a bra!! So perhaps you could contact the VAT Helpline for "disabled and older people" on 03001231073 to check this is the correct exemption form to use for post surgery type bras which I think come under the category of "specialist clothing". Hope you get your money back.
Chick 🐥 x
I’m with you on that Annie BUT I feel a fight coming on. Think how many of us are being diddled. Small fry compared to the taxes they don’t pay but it’s taking advantage of us. Maybe it’s the stage I’m at (coming to terms with life after treatment) but I feel like a dog with a bone right now x
I buy my bras from either M& S or a specialist lingerie shop for the pretty stuff and they both give me vat off at the till. The shops then do the vat bit. Amazon sounds naughty to me! I’m afraid I would vote with my feet, or with my credit card. Don’t use them. Bad enough without being taken for a ride. X
This is more a matter of principle. I know that we are entitled to buy post-surgery/mastectomy bras free from VAT. What I’ve discovered is that suppliers like Amazon (and their sellers through Amazon Marketplace) charge VAT on their products. Amazon has informed me they are complying with EU regulations (yes, blame the EU) but it seems a con to me. I have just purchased 2 Amoena bras that weren’t available on the Amoena website - that’s £10+ in VAT, which could make a huge difference to some people.
Does anyone know the facts? Gov.uk is a bit vague.