I can contrast rarebird's experience with a call centre mentality from her insurance company with mine. I am with BCWA (through my employment). My case was assigned to an oncology expert (I think a nurse) who wrote to my onc to ask what the plan for me was. I have had chemo, surgery, rads and now Herceptin and have not had a peep out of them except to pay. Oh and to ask when I was due to start my herceptin to ensure there would be no issues in paying the invoices on time. They have been superb.
I get to see a statement monthly on what has been paid out (Herceptin and all the associated costs is £4,000 a time - and I'm having 18 of them). By the time I have my final Herceptin in November the total cost of my cancer treatment will have topped £100,000. I don't know how that is realistic to the actual cost to the NHS for treatment. Of course, included in that is my private hospital room etc. I supose from my perspective, I pay a lot in tax/NI every year that may benefit others as I haven't "spent" it and it has cost me only less than £300 in tax in benefit in kind and I have benefited from private rooms, choice of appointments, less waiting time etc.
I have appreciated having the private treatement. When I was having chemo last year, I had a 24 hour number to call if necessary. The worst bit was when I was having rads which had to be in an NHS hospital and every day my subsequent appointments changed to the extent my onc asked me to make a formal complaint.
I think I have been lucky to have had the treatment I have had. My onc told me that if there had been any trials I was suitable for she would have got me on them but it wasn't appropriate for me.
Sharon x
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