Ribbon Walk problems

I hope to do the night walk in London 4th july. I did phone this morning and was promised info and posters would be sent recieved email  later to say it would not be sent to me.The system has gone down , i have forgot my password so cannot log on . Not able to print off poster for sponsors, please can I have one in the post. Have not recieved my t shirt , should I be worried . Finding this all very stressful BCC , please can someone help me , i feel like I have done the walk already.

Marie xx

Hi Marie
Don’t worry we will be able to sort it out for you , I will pass this on for my colleague to contact someone who can help you tomorrow as there is no one around now

Take care
Lucy

Hi again Marie
Please check your email inbox for further help
Lucy