There is a strange email going around, possibly fake - see the thread
we are waiting for a response from BCC!
Hi mrsblue
I have replied to Chocolates about this as the email is genuine, apologies for any concern caused, I have passed on your comments to Anna Brown
Best wishes
Lucy BCC
Hi all
Response regarding the email:
Please be reassured that the email from BCC about the new live chat is absolutely genuine though of course we do understand concerns about receiving such an email. We should have been clearer in explaining that we have to set the password for you so we are giving you the option to choose a password. Otherwise we can set something for you though that might be harder to remember. So really sorry for causing confusion and concern. And the password is only for Livechat - it will not be used for anything else.
Best wishes
Emma Nye
Website Manager
i would like to chat but how do I get on tne chat? I have not done it for a few months.