Yes thank you - I had to wait 9 hours for the second call but NHS111 were very helpful and gave me far more information ( and more accurate and realistic information ) than the woman who was supposedly part of the service did on Sunday . It's a new service and there are obviously some communication issues and misunderstandings around it. The Nurse from NHS111 said that on the whole GP Surgeries don't understand it at present .
I've been called today by a Pharmacist at a Hospital in my region and they are sending something by post.
I hope you have managed to get this sorted out . Can be very frustrating trying to navigate your way through the NHS systems sometimes .
Hi everyone. I received an email from Gov.uk a few weeks ago to say that if I contracted Covid I might be eligible for free anti - virals . There was a code to input in event of me catching Covid . When I tested positive on Saturday I did this and had a message back to say someone would be in touch in 24 hours. Someone rang yesterday and after I explained that I had hypertension and asthma and that I had undergone both breast surgery and radiotherapy within the last 6 months she said that yes I would be eligible and a Consultant would call me. Since then - nothing. I rang my surgery this morning who told me I would probably need a PCR test and I should ring 119. 119 were sympathetic but said I didn't need a PCR test and they could not refer me for treatment and to ring my Surgery my Specialist or 111 . I called 111 who were nice said it's a new procedure but I still have to jump through the hoops and I'm waiting for a call back from a Paramedic which I have to go through before I can speak to a Dr. I'm very frustrated now - if I wasn't entitled to the treatment I'd get on with it like everyone else but there's that niggle in my mind that says I should have the treatment if I can as I need to make sure I'm not stuck feeling fatigued as I was after radiotherapy.
Has anyone else any experience of this process / been offered treatment and been unable to get it or had difficulty getting it ? Or been able to get it easily.