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Maxtoplasty today private health insurance rubbish

2 REPLIES 2
Yvie178
Member

Re: Maxtoplasty today private health insurance rubbish

Thanks Jo was first on list at 7.00am but after telling surgeon she pushed me up list to give time to speak to axa again. The outcome was that because the had completely mucked up and my husband had evoked the complaints procedure as from the outset we had been explicit as to what was covered as I had thi fear of the treatment stopping halfway through and without their confirmation that the revision and symmetry op was included I would have gone nhs. The concluded that they had made too many mistakes so though they claim the fat transfer shoukd not have been covered they would pay for it all. So op went ahead, all good so far though got home yesterday having vomited on way home to continue vomiting all day so could not keep down any pain meds. My legs are extremely sore the boobs not so bad at the mo. I thought I was dealing ok until they snatched it away at the last minute and I was devastated I guess I had not realised how much it bothered me as was always putting on brave face. Thanks for your kind words really appreciated it x
Jo1
Member

Re: Maxtoplasty today private health insurance rubbish

Yvie, I'm so sorry to read your post about how you've been so let down. Nothing I can say will help, but just to let you know I'll be thinking of you, as will other ladies who read this later today. I have a little understanding of what you must be feeling, as I was left with a very poor shaped breast when I first had bc 5 years ago, and still have that poor shape. I've felt very self-conscious about it, but did nothing about it. But the shock of being let down as you have been is really dreadful. Try to relax - very hard I know. Come back to let us know how things are with you.

 

Take care, Jo x

Yvie178
Member

Maxtoplasty today private health insurance rubbish

Due for admission in just over 5 hours having spent most of the night in tears after phone call to axa to confirm code for op to be told that they would not fund the lipofiling to my recon massive indent and would only pay so em of the fees for the mastoplaxty even though had been told from beginning in February that this would be included. Feel totally let down apparently axa have been discussing with my surgeon but no one thought to let me know! Have now been told sfter several phone calls that mastoplaxty will be covered but not lipo. I am acutely aware of disfiguring dent on my upper chest and had psyched myself up for this op f6 months after mx with implant recon, surely someone has a duty of care to inform me that the op we have been discussing is not possible. Was looking forward to getting me back but now will always be disfigured